I believe the errors and omissions in the Operator's Manual never corrected by subsequent releases is the principal reasons for large numbers of owners becoming dissatisfied and the brand getting a reputation for being difficult to control.
We would do a service to new owners visiting our website to recommend they correct their manuals as follows.
uch of the M

Nick has asked for a further supply of DVDs.
The errata sheet currently included with the DVD has needed expanding for some time and I made the above suggestion.
I have only had one comment for an amendment which Chris made verbally:-
On page 37
"........ Erratic running is almost always the fault of the track, not the locomotive."
will be changed to read:-
""........ Erratic running of a new locomotive is almost always the fault of the track, not the locomotive. Poor power connections in a well used locomotive might cause this too. "
There is a major error that no-one has spotted where some text is missing.
On page 27 the text ends abruptly as follows
"If you were VERY slow you might "
This will be amended to read:-
"If you were VERY slow you might even have started the loco moving! Practice makes perfect."
I will print the errata stickers as proposed above.
I will now upload to the main forum for the wider membership and I also suggest that a web page is built with these errata recommendations.